Resources for doing online qualitative research during Covid-19

I’ve put together a list of readings and resources on conducting qualitative research remotely during Covid-19.

This includes general readings on online qualitative research, online interviewing, online focus groups, online ethnography, diaries, narratives and storytelling, participatory approaches, visual methods, and ethical guidance.

If you notice any readings missing from the list which you would like to share please get in touch and I will add them: karen@qualitativetraining.com

Links to books are via Amazon Affiliate. Earnings from these help me to maintain my website.

List last updated on 18/11/21.

General readings on doing qualitative research online (and/or during Covid-19)

boyd, D. (2009) ‘How can qualitative Internet researchers define the boundaries of their projects?’ In: ​A. Markham and N. Baym (eds) ​Internet Inquiry: Conversations About Method, 26-32. London: Sage. Buy at Amazon UK.

Braun, V., Clarke, V. and Gray, D. (eds) (2017) Collecting Qualitative Data. Cambridge: Cambridge University Press. Buy at Amazon UK.

Coulson, N. (2015) Online Research Methods for Psychologists. London: Palgrave Macmillan. Buy at Amazon UK.

Photo by Ann Nekr on Pexels.com

Covid Realities Project: https://covidrealities.org/

Dodds,  S.  and  Hess,  A.C.  (2021)  ‘Adapting  research  methodology  during  COVID-19:  Lessons  for  transformative service research.’ Journal of Service Management, 32(2): 203-216.

ESRC (2020) Internet-mediated Research: https://esrc.ukri.org/funding/guidance-for-applicants/research-ethics/frequently-raised-topics/internet-mediated-research/

Gaiser, T.J. and Schreiner, A.E. (2009) A Guide to Conducting Online Research. London: Sage. Buy at Amazon UK.

Glassmeyer, D.M. and Dibbs, R.A. (2012) ‘Researching from a distance: Using live web conferencing to mediate data collection.’ International Journal of Qualitative Methods, 11(3): 292-302. https://doi.org/10.1177/160940691201100308

Granello,  D.H.  and  Wheaton,  J.E.  (2004)  ‘Online  data  collection:  Strategies  for  research.’  Journal of Counseling & Development, 82(4): 387-393.

Gregory, K. (2018) ‘Online communication settings and the qualitative research process: Acclimating students and novice researchers.​’ Qualitative Health Research, 28(10): 1610-1620.

Hanna, P. (2012) ‘Using internet technologies (such as Skype) as a research medium: A research note.’ Qualitative Research, 12(2): 239-242. https://doi.org/10.1177/1468794111426607

Hargittai, E. (ed.) (2021) Research Exposed: How Empirical Social Science Gets Done in the Digital Age. New York, NY: Columbia University Press. Buy at Amazon UK.

Hawkins, K., Amegee, J. and Steege, R. (2020) Remote Research Methods to Use During the COVID-19 Pandemic.  Available  at:  http://www.ariseconsortium.org/remote-research-methods-to-use-during-the-covid-19-pandemic/

Herbert, M.B. (2020) ‘Creatively adapting research methods during COVID-19.’ International Journal of Social Research Methodology. Available at: https://ijsrm.org/2020/08/06/creatively-adapting-research-methods-during-covid-19/

Hewson, C. (ed.) (2015) Internet Research Methods, 2nd edition. London: Sage. Buy at Amazon UK.

Hine, C. (2013) Virtual Research Methods (Four Volume Set). London: Sage. Buy at Amazon UK.

Hine, C. (2013) The Internet: Understanding Qualitative Research. Oxford: Oxford University Press. Buy at Amazon UK.

Hine, C., Snee, H., Morey, Y., Roberts, S. and Watson, H. (2015) Digital Methods for Social Science: An Interdisciplinary Guide to Research Innovation. Basingstoke: Palgrave Macmillan. Buy at Amazon UK.

Howlett, M. (2021) ‘Looking at the “field” through a Zoom lens: Methodological reflections on conducting online research during a global pandemic.’ Qualitative Research. iFirst. https://doi.org/10.1177/1468794120985691

Karpf, D. (2012) ‘Social science research methods in Internet time.’ Information, Communication & Society, 15(5): 639-661.

Lee, R.M., Fielding, N.G. and Blank, G. (2008) ‘The internet as a research medium.’ In: N.G. Fielding, R.M. Lee and G. Blank (eds) The SAGE Handbook of Online Research Methods, 4-5. London: Sage. Buy at Amazon UK.

Lee, R.M., Fielding, N.G. and Blank, G. (2017) ‘Online research methods in the social sciences: an editorial introduction. In N.G. Fielding, R.M. Lee and G. Blank (eds.) The SAGE Handbook of Online Research Methods, 2nd edition. Sage, 3-16. Buy at Amazon UK.

Lobe, B., Morgan, D. and Hoffman, K.A. (2020) ‘Qualitative data collection in an era of social distancing.’ International Journal of Qualitative Methods, 19: 1-8.

Lupton, D. (ed.) (2020) Doing fieldwork in a pandemic (crowd-sourced document). Available at: https://docs.google.com/document/d/1clGjGABB2h2qbduTgfqribHmog9B6P0NvMgVuiHZCl8/edit?ts=5e88ae0a#

Małachowska, A., Jones, N., Abu Hamad, B., Al Abbadi, T., Al Almaireh, W., Alheiwidi, S., Bani Odeh, K., Iyasu, A., Gebre,  Y., Gezahegne, K., Guglielmi, S., Mitu, K., Pincock, K., Rashid, S., Saleh, M., Sultan, M., Tilahun, K., Workneh, F., Mann C and Stewart, F. (2000) Internet Communication and Qualitative Research. London: Sage. Buy at Amazon UK.

Markham, A. and Baym, N. (eds) (2009) ​Internet Inquiry: Conversations about Method.​ London: Sage. Buy at Amazon UK.

Meskell, P., Houghton, C. and Biesty, L. (2021) ‘Opening windows behind closed doors: Reflections on working qualitatively during a pandemic.’ International Journal of Qualitative Methods, 20: https://doi.org/10.1177/16094069211008313

Miller, D. and Slater, D. (2000) ​The Internet: An Ethnographic Approach​. Oxford: Berg. Buy at Amazon UK.

Mwambari, D., Purdeková, A. and Bisoka, A.N. (2021) ‘Covid-19 and research in conflict-affected contexts: Distanced methods and the digitalisation of suffering.’ Qualitative Research. iFirst https://doi.org/10.1177/1468794121999014

Nind, M., Coverdale, A. and Meckin, R. (2021) Changing Social Research Practices in the Context of Covid-19: Rapid Evidence Review. Project Report. NCRM. http://eprints.ncrm.ac.uk/4398/

O’Dochartaigh, N. (2001) The Internet Research Handbook. London: Sage.

Orgad, S. (2009) ‘How can researchers make sense of the issues involved in collecting and interpreting online and offline data?’ In: A. Markham and N. Baym (eds) ​Internet Inquiry: Conversations About Method, 33-53. London: Sage.

Rahman, S.A., Tuckerman, L., Vorley, T. et al. (2021) ‘Resilient research in the field: Insights and lessons from adapting qualitative research projects during the Covid-19 pandemic.’ International Journal of Qualitative Methods, 20: 1-16. https://doi.org/10.1177/16094069211016106

Roberts, J.K., Pavlakis, A.E. and Richards, M.P. (2021) ‘It’s more complicated than it seems: Virtual qualitative research in the Covid-19 era.’ International Journal of Qualitative Research, 20. https://doi.org/10.1177/16094069211002959

Rogers, R. (2019) ​Doing Digital Methods. London: Sage. Buy at Amazon UK.

Russell, B. and Purcell, J. (2009) Online Research Essentials. USA: Josey-Bass. Buy at Amazon UK.

Salmons, J. (2016) Doing Qualitative Research Online. London: Sage. Buy at Amazon UK.

Sipes, J.B.A., Roberts, L.D. and Mullan, B. (2019) ‘Voice-only Skype for use in researching sensitive topics: A research note.’ Qualitative Research in Psychology, 1-17. https://doi.org/10.1080/14780887.2019.1577518

Tremblay, S., Castiglione, S., Audet, L. et al. (2021) ‘Conducting qualitative research to respond to Covid-19 challenges: Reflections for the present and beyond.’ International Journal of Qualitative Methods, 20. https://doi.org/10.1177/16094069211009679

Venturini, T., Bounegru, L., Gray, J. and Rogers, R. (2018) ‘A reality check(list) for digital methods.’ New Media & Society, 20(11): 4195-4217.

Whiting, R. and Pritchard, K. (2020) Collecting Qualitative Data Using Digital Methods. London: Sage. Buy at Amazon UK.

Yadete, W. and Youssef, S. (2020) GAGE Virtual Research Toolkit: Qualitative Research with Young People on their Covid-19 Experiences. London: Gender and Adolescence: Global Evidence. Available at: https://www.gage.odi.org/wp-content/uploads/2020/06/GAGE-virtual-research-toolkit-qualitative-research-with-young-people-on-their-covid-19-experiences.pdf

Online qualitative interviewing

Adams-Hutcheson, G. and Longhurst, R. (2017) ‘At least in person there would have been a cup of tea’: Interviewing via Skype. Area, 49(2): 148-155. https://doi.org/10.1111/area.12306

Alkhateeb, M. (2018) ‘Using Skype as a qualitative interview medium within the context of Saudi Arabia: A research note.’ Qualitative Report, 23(10): 2253-2260. https://doi.org/10.46743/2160-3715/2018.2805

Archibald, M.M., Ambagtsheer, R.C., Casey, M.G. and Lawless, M. (2019) ‘Using Zoom videoconferencing for qualitative data collection: Perceptions and experiences of researcher and participants.’ International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919874596

Ayling, R. and Mewse, A.J. (2009) ‘Evaluating internet interviews with gay men.’ Qualitative Health Research, 19(4): 566-576.

Bampton, R. and Cowton, C.J. (2002) ‘The e-interview.’ Forum: Qualitative Social Research, 3(2): Art. 9. https://doi.org/10.17169/fqs-3.2.848

Bampton, R., Cowton, C. J. and Downs, Y. (2013) ‘The e-interview in qualitative research.’ In: N. Sappleton (Ed.), Advancing Research Methods with New Technologies (pp. 329–343). IGI Global.

Bauman, A. (2015) ‘Qualitative online interviews: Strategies, design, and skills.’ Qualitative Research in Organizations and Management, 10(2): 201-202.

Burns, E. (2010) ‘Developing email interview practices in qualitative research.’ Sociological Research Online, 15(4): 24–35.

Curasi, C.F. (2001) ‘A critical exploration of face-to-face interviewing vs. computer-mediated interviewing.’ International Journal of Market Research, 43(4): 361-375.

Davies, L., LeClair, C.L., Bagley, P., Blunt, H., Hinton, L., Ryan S. and Ziebland, S. (2020) ‘Face-to-face compared with online collected accounts of health and illness experiences: A scoping review.’ Qualitative Health Research, 30(13): 2092-2102.

Deakin,  H.  and  Wakefield,  K.  (2014)  ‘Skype  interviewing:  Reflections  of  two  PhD  researchers.’  Qualitative Research, 14(5): 603-616.

Dowling, R., Lloyd, K. and Suchet-Pearson, S. (2015) ‘Qualitative methods 1: Enriching the interview.’ Progress in Human Geography, 40(5): 679-686. https://doi.org/10.1177/0309132515596880

Gray, L.M., Wong-Wylie, G., Rempel, G.R. and Cook, K. (2020) ‘Expanding qualitative research interviewing strategies: Zoom video communication.’ The Qualitative Report, 5(8): 1292-1301.

Hinchcliffe, V. and Gavin, H. (2009) ‘Social and virtual networks: Evaluating synchronous online interviewing using Instant Messenger.’ The Qualitative Report, 14(2): 318-340.

Iacono, V.L., Symonds, P. and Brown, D.H.K. (2016) ‘Skype as a tool for qualitative research interviews.’ Sociological Research Online, 21(2): https://www.socresonline.org.uk/21/2/12.html.bak

Irani, E. (2018) ‘The use of videoconferencing for qualitative interviewing: Opportunities, challenges and considerations.’ Clinical Nursing Research, 28(1): 3-8.

Irvine, A. (2011) ‘Duration, dominance and depth in telephone and face-to-face interviews: A comparative exploration.’ International Journal of Qualitative Methods, 10(3): 202–220.

James, N. and Busher, H. (2009) Online Interviewing. London: Sage.

Janghorban, R., Roudsari, R.L. and Taghipour, A. (2014) ‘Skype interviewing: The new generation of online synchronous interview in qualitative research.’ International Journal of Qualitative Studies on Health and Well-being, 9(1): 241-252.

Jenner, B.M. and Myers, K.C. (2019) ‘Intimacy, rapport, and exceptional disclosure: A comparison of in-person and mediated interview contexts.’ International Journal of Social Research Methodology, 22(2): 165-177. https://doi.org/10.1080/13645579.2018.1512694

Johnson, D.R., Scheitle, C.P. and Ecklund, E.H. (2019) ‘Beyond the in-person interview? How interview quality varies across in-person, telephone and Skype interviews.’ Social Science Computer Review. https://doi.org/10.1177/0894439319893612

Krouwel, M., Jolly, K. and Greenfield, S. (2019) ‘Comparing Skype (video calling) and in-person qualitative interview modes in a study of people with irritable bowel syndrome. An exploratory comparative analysis.’ BMC Medical Research Methodology, 19: 219. https://doi.org/10.1186/s12874-019-0867-9

Lawrence, L. (2020) ‘Conducting cross-cultural qualitative interviews with mainland Chinese participants during COVID: Lessons from the field.’ Qualitative Research, iFirst. https://doi.org/10.1177/1468794120974157

Linabary, J. R. and Hamel, S. A. (2017) ‘Feminist online interviewing: engaging issues of power, resistance and reflexivity in practice.’ Feminist Review, 115(1): 97-113. https://doi.org/http://dx.doi.org/10.1057/s41305-017-0041-3

Livingstone, S. and Locatelli, E. (2012) ‘Ethical dilemmas in qualitative research with youth on/offline.’ International Journal of Learning and Media, 4(2): 67-75.

Lobe, B., Morgan, D. and Hoffman, K.A. (2020) ‘Qualitative Data Collection in an Era of Social Distancing.’ International Journal of Qualitative Methods, 19, https://doi.org/10.1177/1609406920937875

Lo Iacono, V., Symonds, P. and Brown, D.H.K. (2016) ‘Skype as a tool for qualitative research interviews.’ Sociological Research Online, 21(2): 103-117. https://doi.org/10.5153/sro.3952

McCoyd, J.L.M. and Kerson, T.S. (2006) ‘Conducting intensive interviews using email: A serendipitous comparative opportunity.’ Qualitative Social Work, 5(3): 389-406. https://doi.org/10.1177/1473325006067367

Melis, G., Sala, E. and Zaccaria, D. (2021) ‘Remote recruiting and video-interviewing older people: A research note on a qualitative case study carried out in the first Covid-19 Red Zone in Europe.’ International Journal of Social Research Methodology, iFirst https://doi.org/10.1080/13645579.2021.1913921

Mirick, R.G. and Wladkowski, S.P. (2019) ‘Skype in qualitative interviews: participant and researcher perspectives.’ The Qualitative Report, 24(12): 3061-3072.

Oates, J. (2015) ‘Use of Skype in interviews: The impact of the medium in a study of mental health nurses.’ Nurse Researcher, 22(4): 13-17.

Rowe, M., Rosenheck, R., Stern, E. and Bellamy, C. (2014) ‘Video conferencing technology in research on schizophrenia: A qualitative study of site research staff.’ Psychiatry, 77(1): 98-102. https://doi.org/10.1521/psyc.2014.77.1.98

Salmons, J. (2010) Online Interviews in Real Time. Thousand Oaks, CA: Sage.

Salmons, J. (ed.) (2012) Cases in Online Interview Research. Thousand Oaks, CA: Sage.

Salmons, J. (2015) Qualitative Online Interviews. Thousand Oaks, CA: Sage.

Sedgwick, M. and Spiers, J. (2009) ‘The use of videoconferencing as a medium for the qualitative interview.’ International Journal of Qualitative Methods, 8(1): 1-11. https://doi.org/10.1177/160940690900800101

Seitz, S.D. (2020) ‘Skype interviewing.’ In P. Atkinson, S. Delamont, A. Cernat, J.W. Sakshaug and R.A. Williams (eds) SAGE Research Methods Foundations. doi: 10.4135/9781526421036782463. Available at: http://methods.sagepub.com/foundations

Seitz, S. (2015) ‘Pixilated partnerships, overcoming obstacles in qualitative interviews via Skype: A research note.’ Qualitative Research, 16(2): 229-235. https://doi.org/10.1177/1468794115577011

Shapka, J.D., Domene, J.F., Khan, S. and Yang, L.M. (2016) ‘Online versus in-person interviews with adolescents: An exploration of data equivalence.’ Computers in Human Behavior, 58(May 2016): 361-367. https://doi.org/10.1016/j. chb.2016.01.016

Thunberg, S. and Arnell, L. (2021) ‘Pioneering the use of technologies in qualitative research: A research review of the use of digital interviews.’ International Journal of Social Research Methodology, iFirst. https://doi.org/10.1080/13645579.2021.1935565

Topping, M., Douglas, J. and Winkler, D. (2021) ‘General considerations for conducting online qualitative research and practice implications for interviewing people with acquired brain injury.’ International Journal of Qualitative Methods, 20: 1-15. https://doi.org/10.1177/16094069211019615

Weinmann, T., Thomas, S., Brilmayer, S., Heinrich, S. and Radon, K. (2012) ‘Testing Skype as an interview method in epidemiologic research: response and feasibility.’ International Journal of Public Health, 57(6): 959-961. https://doi.org/10.1007/s00038-012-0404-7

Weller, S. (2017) ‘Using internet video calls in qualitative (longitudinal) interviews: Some implications for rapport.’ International Journal of Social Research Methodology, 20(6): 613-625.

Online focus groups and workshops

Abrams, K., Wang, Z., Sing, Y. and Galindo-Gonzalez, S. (2015) ‘Data richness trade-offs between face-to-face, online audiovisual, and online text-only focus groups.’ Social Science Computer Review, 3: 80-96.

Archibald, M.M., Ambagtsheer, R., Casey, M.G. and Lawless, M. (2019) ‘Using Zoom videoconferencing for qualitative data collection: Perceptions and experiences
of researchers and participants.’ International Journal of Qualitative Methods, 18: 1-8.

Chen, J. and Neo, P. (2019) ‘Texting the waters: An assessment of focus groups conducted via the WhatsApp smartphone messaging application.’ Methodological Innovations, 12(3): https://journals.sagepub.com/doi/full/10.1177/2059799119884276

Colom, A. (2021) ‘Using WhatsApp for focus group discussions: Ecological validity, inclusion and deliberation.’ Qualitative Research, iFirst. https://doi.org/10.1177/1468794120986074

Daniels, N., Gillen, P., Casson, K. and Wilson, I. (2019) ‘STEER: Factors to consider when designing online focus groups using audiovisual technology in health research.’ International Journal of Qualitative Methods, 18(1): 1-11.

Deggs, D., et al. (2010) ‘Using Message Boards to Conduct Online Focus Groups.’ The Qualitative Report, 15(4): 1027-1036.

Egid, B., Ozano, K, Hegel, G., Zimmerman, E., Lopez, Y., Roura, M., Sheikhattari, P., Jones, L., Dias, S. and Wallterstein, N. (2021) ‘Can everyone hear me? Reflections on the use of global online workshops for promoting inclusive knowledge generation.’ Qualitative Research, iFirst. https://doi.org/10.1177/14687941211019585

Flynn, R., Albrecht, L. and Scott, S. (2018) ‘Two approaches to focus group data collection for qualitative health research: Maximizing resources and data quality. International Journal of Qualitative Methods, 17(1): https://doi.org/10.1177/1609406917750781

Fox, F. E., Morris, M. and Rumsey, N. (2007) ‘Doing synchronous online focus groups with young people: Methodological reflections. Qualitative Health Research, 17(4): 539-547. https://doi.org/10.1177/1049732306298754

Gaiser, T. (2017) ‘Online focus groups.’ In: N. Fielding, R.M. Lee and G. Blank (eds) The SAGE Handbook of Online Research Methods, 2nd edition, 290–306. London: Sage.

Glassmeyer, D. and Dibbs, R. (2012) ‘Researching from a distance: Using live web conferencing to mediate data collection.’ International Journal of Qualitative Methods, 11: 292-302.

Gratton, M.F. and O’Donnell, S. (2011) ‘Communication technologies for focus groups with remote communities:  A  case  study  of  research  with  First  Nations  in  Canada.’  Qualitative  Research, 11(2): 159-175.

Harmesen, I.A., Mollema, L., Ruiter, R.A.C., Paulussen, T.G.W., de Melker, H.E. and Kok, G. (2013) ‘Why parents refuse childhood vaccination: A qualitative study using online focus groups.’ BMC Public Health, 13: 1183. http://www.biomedcentral.com/1471-2458/13/1183

Hinkes, C. (2020) ‘Key aspects to consider when conducting synchronous text-based online focus groups: A research note.’ International Journal of Social Research Methodology. Available at: https://doi.org/10.1080/13645579.2020.1801277

Im, E.O. and Chee, W. (2012) ‘Practical guidelines for qualitative research using online forums.’ Computers, Informatics, Nursing, 30(11): 604-611.

Kramish C.M., Meier, A., Carr, C., Enga, Z., James, A.S., Reedy, J. and Zheng, B. (2001) ‘Health behavior changes after colon cancer: A comparison of findings from face-to-face and on-line focus groups.’ Family and Community Health, 24(3): 88-103.

Lathen, L. (2021) ‘Reflections on online focus group research with low socio-economic status African American adults during Covid-19.’ International Journal of Qualitative Methods, iFirst. https://doi.org/10.1177/16094069211021713

Lowenthal, P.R. and Dunlap, J.C. (2020) ‘Social presence and online discussions: A mixed  method investigation.’ Distance Education, 41(4): 490-514.

MacNamara, N., Mackle, D., Trew, J.D., Pierson, C. and Bloomer, F. (2020) ‘Reflecting on asynchronous internet mediated focus groups for researching culturally sensitive issues.’ International Journal of Social Research Methodology, ifirst. https://doi.org/10.1080/13645579.2020.1857969

Monolescu, D. and Schifter, C. (2000) ‘Online Focus Group: A Tool to Evaluate Online Students’ Course Experience.’ The Internet and Higher Education, 2(2-3): 171-176.

Moore, T., McKee, K. and McLoughlin, P. (2015) ‘Online focus groups and qualitative research in the social sciences: Their merits and limitations in a study of housing and youth.’ People, Place and Policy, 9(1): 17-28.

Morgan, D. L. (2019) Basic and Advanced Focus Groups. Thousand Oaks, CA: Sage.

Morgan, D. L. and Lobe, B. (2011) ‘Online focus groups.’ In: S.N. Hesse-Biber (ed.) The Handbook of Emergent Technologies in Social Sciences. New York: Oxford University Press.

Nicholas, D.B., Lach, L., King, G., Scott, M., Boydell, K., Sawatzky, B.J., Reisman, J., Schippel, E. and Young, N.L. (2010) ‘Contrasting Internet and face-to-face focus groups for children with chronic health conditions: Outcomes and participant experiences.’ International Journal of Qualitative Methods, 9(1): 105-121.

Nobrega, S., El Ghaziri,M., Giacobbe, L., Rice, S., Punnett, L. and Edwards, K. (2021) ‘Feasibility of virtual focus groups in program impact evaluation.’ International Journal of Qualitative Methods, iFirst. https://doi.org/10.1177/16094069211019896

Oringderf, J. (2004) ‘”My Way”: Piloting an Online Focus Group.’ International Journal of Qualitative Methods, 3(3): 69-75.

Rezabek, R. (2000) ‘Online Focus Groups: Electronic Discussions for Research.’ Forum: Qualitative Social Research, 1:1-18. http://www.qualitative-research.net/fqs/

Richard, B., Sivo, S.A., Ford, R.C., Murphy, J., Boote, D.N. and Orlowski, E.W.M. (2021) ‘A guide to conducting online focus groups via Reddit.’ International Journal of Qualitative Methods, 20. https://doi.org/10.1177/16094069211012217

Ross, L.E., Stroud, L.A., Rose, S.W. and Jorgensen, C.M. (2006) ‘Using Telephone Focus Groups Methodology to Examine the Prostate Cancer Screening Practices of African-American Primary Care Physicians.’ Journal of the National Medical Association 98: 1296.

Rupert, D.J., Poehlman, J.A., Hayes, J.J., Ray, S.E. and Moultrie, R.R. (2017) ‘Virtual versus in-person focus groups: Comparison of costs, recruitment, and participant logistics.’ Journal of Medical Internet Research, 19(3): Article e80. https://doi.org/10.2196/jmir.6980

Schneider, S.J., Kerwin, J., Frechtling, J. and Vivari, B.A. (2002) ‘Characteristics of the discussion in online and face-to-face focus groups.’ Social Science Computer Review, 20(1): 31-42.

Seale, C., Charteris-Black, J., MacFarlane, A. and McPherson, A. (2010) ‘Interviews and internet forums: A comparison of two sources of qualitative data.’ Qualitative Health Research, 20(5): 595–606.

Smith, T. (2014) ‘Experiences of therapists and occupational therapy students using video conferencing in conduction of focus groups.’ The Qualitative Report, 19: 1-13.

Stancanelli, J. (2010) ‘Conducting an Online Focus Group.’ The Qualitative Report, 15(3): 761-765.

Stewart, K. and Williams, M. (2005) ‘Researching Online Populations: The Use of Online Focus Groups for Social Research.’ Qualitative Research, 5(4): 395-416.

Sturges, J. and Hanrahan, K.J. (2004) ‘Comparing telephone and face-to-face qualitative interviewing: A research note.’ Qualitative Research, 4(1): 107–118.

Sweet, C. (2001) ‘Designing and Conducting Virtual Focus Groups.’ Qualitative Market Research, 4(3): 130-135.

Synnot, A., Hill, S., Summers, M. and Taylor, M. (2014) ‘Comparing face-to-face and online qualitative research with people with multiple sclerosis.’ Qualitative Health Research, 24(3): 431–438.

Tates, K. et al. (2009) ‘Online Focus Groups as a Tool to Collect Data in Hard-to-Include Populations: Examples from Pediatric Oncology.’ BMC Medical Research Methodology, 9(15): http://www.biomedcentral.com/1471-2288/9/15

Thrul, J., Belohlavek, A., Hambrick, D., Kaur, M. and Ramo, D.E. (2017) ‘Conducting online focus groups on Facebook to inform health behavior change interventions: Two case studies and lessons learned.’ Internet Interventions, 9: 106-111.

Turney, L. and Pocknee, C. (2005) ‘Virtual Focus Groups: New Frontiers in Social Research.’ International Journal of Qualitative Methods, 4(2): 32-43.

Tuttas, C. (2015) ‘Lessons learned using web conference technology for online focus group interviews.’ Qualitative Health Research, 25: 122-133.

Vicsek, L. (2016) ‘Improving data quality and avoiding pitfalls of online text-based focus groups: A practical guide.’ Qualitative Report, 21(7): 1232–1242.

Walker, D.M. (2013) ‘The Internet as a Medium for Health Services Research: Part 2.’ Nurse Researcher, 20(5): http://journals.rcni.com/doi/abs/10.7748/nr2013.

Watson, M. et al. (2006) ‘The Analysis of Interaction in Online Focus Groups.’ International Journal of Therapy and Rehabilitation, 13(12): 551-557.

Wilkerson, J.M., Iantaffi, A., Grey, J.A., Bockting, W.O. and Rosser, B.S. (2014) ‘Recommendations for internet-based qualitative health research with hard-to-reach populations.’ Qualitative Health Research, 24: 561-574.

Williams, S., Clausen, M.G., Robertson, A., Peacock, S. and McPherson, K. (2012) ‘Methodological reflections on the use of asynchronous online focus groups in health research.’ International Journal of Qualitative Methods, 11(4): 368–383.

Wirtz, A.L. et al. (2019) ‘Computer-Mediated Communication to Facilitate Synchronous Online Focus Group Discussions: Feasibility Study for Qualitative HIV Research Among Transgender Women Across the United States.’ Journal of Medical Internet Research, 21(3): https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6460306/

Woodyatt, C.R. (2016) ‘In-person versus online focus group discussions: A comparative analysis of data quality.’ Qualitative Health Research, 26(6): 741-749.

Visual methods

Bates, E.A., McCann, J.J., Kaye, L.K. and Taylor, J.C. (2017) ‘”Beyond words”: A researcher’s guide to using photo-elicitation in psychology.’ Qualitative Research in Psychology, 14(4): 459-481.

Bell, P., Williams, D., Phillips, R., Sanders, J., Edwards, A., Choy, E. and Grant, A. (2020) ‘Using visual timelines in telephone interviews: Reflections and lessons learned from the Star family study.’ International Journal of Qualitative Methods, 19: 1-11. https://doi.org/10.1177/1609406920913675

Harper, D. (2002) ‘Talking about pictures: A case for photo-elicitation.’ Visual Studies, 17(1): 13-26.

Heng, T. (2017) Visual Methods in the Field: Photography for the Social Sciences. London: Routledge.

Highfield, T. and Leaver, T. (2016) ‘Instagrammatics and digital methods: Studying visual social media, from selfies and GIFs to memes and emoji.’ Communication, Research and Practice, 2(1): 47-62.

Mannay, D. (2016) Visual, Narrative and Creative Methods: Application, Reflection and Ethics. London: Routledge.

Pink, S. and Leder Mackley, K. (2016) ‘Moving, making and atmosphere: Routines of home as sites for mundane improvisation.’ Mobilities, 11(2): 171-187.

Pink, S. and Leder Mackley, K. (2014) ‘Reenactment methodologies for everyday life research: Art therapy insights for video ethnography.’ Visual Studies, 29(2): 146-154.

Pink, S. (2014) ‘Digital-visual-sensory-design anthropology: Ethnography, imagination and intervention.’ Arts and Humanities in Higher Education, 13(4):412-427.

Pink, S., Fors, V. and Glöss, M. (2017) ‘Automated futures and the mobile present: In-car video ethnographies.’ Ethnography, 20(1): 88-107.

Pritchard, K. and Whiting, R. (2015) ‘Taking stock: A visual analysis of gendered ageing.’ Gender, Work & Organization, 22(5): 510-528.

Pritchard, K. and Whiting, R. (2017) ‘Analysing web images.’ In: C. Cassell, A.L. Cunliffe and G. Grandy (eds) The SAGE Handbook of Qualitative Business and Management Research Methods, 282-297. London: Sage.


Ahlin, T. and Fangfang, L. (2019) ‘From field sites to field events: Creating the field with information and communication technologies (ICTs).’ Medicine, Anthropology and Theory, 6(2): 1-24.

Aleszewski, A. (2006) Using Diaries for Social Research. London: Sage.

Bartlett, R. (2012) ‘Modifying the diary interview method to research the lives of people with dementia.’ Qualitative Health Research, 22(12): 1717-1726.

Crozier, S.E. and Cassell, C.M. (2016) ‘Methodological considerations in the use of audio diaries in work psychology: Adding to the qualitative toolkit.’ Journal of Occupational and Organizational Psychology, 89(2): 396-419.

Hyers, L.L. (2018) Diary Methods. New York: Oxford University Press.

Mendoza, J., Seguin, M.L., Lasco, G., Palileo-Villaneuva, L.M., Amit, A., Renedo, A., McKee, M., Palafox, B. andBalabanova, D. (2021) ‘Strengths and weaknesses of digital diaries as a means to study patient pathways: Experiences with a study of hypertension in the Philippines.’ International Journal of Qualitative Methods, iFirst. https://doi.org/10.1177/16094069211002746

Jones, N., Pincock, K., Hamad, B.A., Malachowska, A., Youssef, S., Alheiwidi, S. and Odeh, K.B. (2020) ‘Ensuring no voices are left behind: The use of digital storytelling and diary writing in times of crisis.’ In: H. Kara and S.M. Khoo (eds) Researching in the Age of COVID-19. Volume 2: Care and Resilience. Bristol: Policy Press.

Saltzman, L.Y., Terzis, L.D., Hansel, T.C., Blakey, J.M., Logan, D. and Bordnick, P.S. (2021) ‘Harnessing technology for research during the Covid-19 pandemic: A mixed methods study diary protocol.’ International Journal of Qualitative Methods, 20: https://doi.org/10.1177/1609406920986043

Volpe, C. (2019) ‘Digital diaries: New uses of PhotoVoice in participatory research with young people.’ Children’s Geographies, 17(3): 361-370.

Zimmerman, D.H. and Wieder, D.L (1977) ‘The diary: dDary-interview method.’ Urban Life, 5(4): 479-498.

Narratives and storytelling

Auoardottir, A.M. and Rudolfsdottir, A.G. (2020) ‘Chaos ruined the children’s sleep, diet and behaviour: Gendered discourses on family life in pandemic times.’ Gender, Work & Organization, 28(51): 168-182. https://doi.org/10.1111/gwao.12519

Bell, E. and Leonard, P. (2018) ‘Digital organizational storytelling on YouTube: Constructing plausibility through network protocols of amateurism, affinity, and authenticity.’ Journal of Management Inquiry, 27(3): 339-351.

Clarke, V., Braun, V., Frith, H. and Moller, N. (2019) ‘Editorial introduction to the special issue: Using story completion methods in qualitative research.’ Qualitative Research in Psychology, 16(1): 1-20. https://doi.org/10.1080/14780887.2018.1536378

Gravett, K. (2019) ‘Story completion: Storying as a method of meaning-making and discursive discovery.’ International Journal of Qualitative Methods, 18: https://doi.org/10.1177/1609406919893155

Torronoen, J. (2021) ‘Covid-19 as a generator of pending narratives: Developing an empirical tool to analyze narrative practices in constructing futures.’ International Journal of Qualitative Methods, 20: https://doi.org/10.1177/1609406921996855

Participatory research approaches

Hall, J., Gaved, M. and Sargent, J. (2021) ‘Participatory research approaches in times of Covid-19: A narrative literature review.’ International Journal of Qualitative Research, 20: https://doi.org/10.1177/16094069211010087

NCRM (2021) The NCRM Wayfinder Guide to Adapting Participatory Methods for Covid-19. Southampton, UK: NCRM. Available at: http://eprints.ncrm.ac.uk/4400/1/NCRM%20Wayfinder%20guide%20participatory%20methods.pdf

Mobile methods and social media

Airoldi, M. (2018) ‘Ethnography and the digital fields of social media.’ ​International Journal of Social Research Methodology, 21(6): 661-673.

Boase, J. and Humphreys, L. (2018) ‘Mobile methods: Explorations, innovations, and reflections.’ Mobile Media & Communication, 6(2): 153-162.

Evans, A. (2017) Tinder as a Methodological Tool. ​AllegraLab. Available at: http://allegralaboratory.net/tinder-as-a-methodological-tool/

Kaufmann, K. and Peil, C. (2019) ‘The mobile instant messaging interview (MIMI): Using WhatsApp to enhance self-reporting and explore media usage in situ.’ Mobile Media & Communication, iFirst. https://doi.org/10.1177/2050157919852392

Lange, P.G. (2019) ​Thanks for Watching: An Anthropological Study of Video Sharing on YouTube​. Louisville, CO: University Press of Colorado.

Latzko-Toth, G., Bonneau, C. and Millette, M. (2017) ‘Small data, thick data: Thickening strategies for trace-based social media research.’ In: L. Sloan and A. Quan-Haase (eds)​The SAGE Handbook of Social Media Research Methods, 199-214. London: Sage.

Reich, J.A. (2015) ‘Old methods and new technologies: Social media and shifts in power in qualitative research.’ Ethnography, 16(4): 394–415.

Sloan, L. and Quan-Haase, A. (eds)​The SAGE Handbook of Social Media Research Methods. London: Sage.

Stewart, B. (2017) ‘Twitter as method: Using Twitter as a tool to conduct research.’ In: L. Sloan and A. Quan-Haase (eds) SAGE Handbook of Social Media Research, 251– 265. London: Sage.

Sugie, N.F. (2018) ‘Utilizing smartphones to study disadvantaged and hard-to-reach groups.’ Sociological Methods & Research, 47(3): 458-491.


Kurtz, L.C., Trainer, S., Beresford, M., Wutich, A. and Brewis, A. (2017) ‘Blogs as elusive ethnographic texts: Methodological and ethical challenges in qualitative online research.’ International Journal of Qualitative Methods, 16(1): https://doi.org/10.1177/1609406917705796

Owen, M.I., Braun, L.T., Hamilton, R.J., Grady, K.L., Gary, R.A., Quest, T.E. (2017) ‘Weblogs: A complex data source for qualitative research.’ Journal of Cardiac Failure, 23(11): 826-827.

Online ethnography

Abidin, C. (2020) ‘Somewhere between here and there: Negotiating researcher visibility in a digital ethnography of the influencer industry.’ Journal of Digital Social Research, 2(1): 56-76.

Abidin, C. (2016) ‘“Aren’t these just young, rich women doing vain things online?”: Influencer selfies as subversive frivolity.’ ​Social Media + Society​, ​2(​2): https://doi.org/10.1177/2056305116641342

Abidin, C. and de Seta, G. (eds) (2020) ‘Special issue: Doing digital ethnography: Messages from the field.’ ​Journal of Digital Social Research​, 2(1):​ ​https://jdsr.se/ojs/index.php/jdsr/issue/view/3

Barratt, M.J. and Maddox, A. (2016) ‘Active engagement with stigmatised communities through digital ethnography.’ Qualitative Research, 16(6): 701-719.

Beneito-Montagut, R., Begueria, A. and Cassián, N. (2017) ‘Doing digital team ethnography: Being there together and digital social data.’ ​Qualitative Research, ​17(6): 664-682.

Boellstorff, T. (2008) ​Coming of Age in Second Life: An Anthropologist Explores the Virtually Human.​ Princeton, USA: Princeton University Press.

Boellstorff, T., Nardi, B., Pearce, C. and Taylor, T.L. (2012) Ethnography and Virtual Worlds: A Handbook of Method. Princeton: Princeton University Press.

boyd, D. (2016) ‘​Making sense of teen life: Strategies for capturing ethnographic data in a networked era.’ In: E. ​Hargittai and C. Sandvig (eds) ​Digital Research Confidential: The Secrets of Studying Behavior Online, 79-103.​ Massachusetts, USA: MIT Press.

Burrell, J. (2009) ‘The field site as a network: A strategy for locating ethnographic research’. Field Methods,​ 21(2): 181-199.

Caliandro, A. (2018) ‘Digital methods for ethnography: Analytical concepts for ethnographers exploring social media environments.’ ​Journal of Contemporary Ethnography​, 47(5): 551-578.

Clark, L.S. (2004) ‘Ethnographic interviews on the digital divide.’ ​New Media & Society​, 6(4): 529-547.

Costello, L., McDermott, M.L. and Wallace, R. (2017) ‘Netnography: Range of practices, misperceptions, and missed opportunities.’ International Journal of Qualitative Research, 16: 1-12.

Coleman, G. (2010) ‘Ethnographic approaches to digital media.’ ​Annual Review of Anthropology, 39:(1): 487-505.

Cousineau, L.S., Oakes, H. and Johnson, C.W. (2019) ‘Appnography: Modifying ethnography for app-based culture.’ In: D.C. Parry, C.W. Johnson and S. Fullagar (eds) ​Digital Dilemmas: Transforming Gender Identities and Power Relations in Everyday Life,​ 95-117. Basingstoke: Palgrave.

Forsey, M., Breidenstein, G., Krüger, O. and Roch, A. (2015) ‘Ethnography at a distance: Globally mobile parents choosing international schools.’ ​International Journal of Qualitative Studies in Education​, 28(9): 1112-1128.

Hallett, R.E. and Barber, K. (2014) ‘Ethnographic research in a cyber era.’ Journal of Contemporary Ethnography, 43(3): 306-330.

Hine, C. (2000) Virtual Ethnography. London: SAGE Publications.

Hine, C. (2008) ‘Virtual ethnography: Modes, varieties, affordances.’ In: The SAGE Handbook of Online Research Methods, pp. 257-270.

Hine, C. (2015) ​Ethnography for the Internet: Embedded, Embodied and Everyday.​ London: Bloomsbury Academic.

Hjorth, L., Horst, H., Galloway, A. and Bell, G. (eds) (2017) The Routledge Companion to Digital Ethnography. London: Routledge.

Kendall, L. (2002) ​Hanging out in the Virtual Pub: Masculinities and Relationships Online.​ Berkeley, CA: University of California Press.

Kozinets, R. (2002) ‘The field behind the screen: Using netnography for marketing research in online communities.’ Journal of Marketing Research, 39(1): 61-72.

Kozinets, R.V. (2019) Netnography: The Essential Guide to Qualitative Social Media Research, 3rd edition. London: Sage.

Lee, M. (2017) ‘Don’t give up! A cyber-ethnography and discourse analysis of an online infertility patient forum.’ Culture, Medicine, Psychiatry, 41(3): 341-367.

Markham, A.N. (1998) Life Online: Researching Real Experience in Virtual Space. AltaMira.

Markham, A. (2005) ‘The methods, politics and ethics of representation in online ethnography.’ In: N. Denzin and Y. Lincoln (eds) ​The Sage Handbook of Qualitative Research, 3rd edition, 793-820. London: Sage.

Markham, A.N. (2013) ‘Fieldwork in social media: What would Malinowski do?’ ​Qualitative Communication Research​, 2(4): 434-446.

Møller, K. and Robards, B. (2019) ‘Walking through, going along and scrolling back: Ephemeral mobilities in digital ethnography.’ ​Nordicom Review,​ ​40(​s1): 95-109. https://www.degruyter.com/downloadpdf/j/nor.2019.40.issue-s1/nor-2019-0016/nor-2019-0016.pdf

Murthy, D. (2008) ‘Digital ethnography: An examination of the use of new technologies for social research.’ Sociology, 42(5): 837-855.

Pentzold, C. (2017) ‘“What are these researchers doing in my Wikipedia?” Ethical premises and practical judgment in internet-based ethnography.’ Ethics and Information Technology, 19(2): 143–155.

Pink, S., Horst, H., Posthill, J., Hjorth, L., Lewis, T. and Tacchi, J. (2016) Digital Ethnography: Principles and Practice. London: Sage.

Postill, J. and Pink, S. (2012) ‘Social media ethnography: The digital researcher in a messy web.’ Media International Australia, 145: 123-134.

Reagle, J. (2014) ‘Verklempt: Historically informed digital ethnography.’ ​Ethnography Matters.​ Available at: https://ethnographymatters.net/blog/2014/06/10/verklempt-historically-informed-digital-ethnogra phy/

Shumar, W. and Madison, N. (2013) ‘Ethnography in a virtual world.’ ​Ethnography and Education,
8(2): 255-272.

Tummons, J., MacLeod, A. and Kits, O. (2015) ‘Ethnographies across virtual and physical spaces: A reflexive commentary on a live Canadian/UK ethnography of distributed medical education.’ ​Ethnography and Education​, 10(1): 107-120.

Underberg, N.M. and Zorn, E. (2014) Digital Ethnography: Anthropology, Narrative, and New Media. Austin: University of Texas Press.

Walton, S. (2018) ‘Remote ethnography, virtual presence: Exploring digital-visual methods for anthropological research on the web.’ In: C. Costa and J. Condie (eds) Doing Research in and on the Digital: Research Methods across Fields of Inquiry. London: Routledge.

Wilson, B. (2006) ‘Ethnography, the Internet, and youth culture: Strategies for examining social resistance and “online-offline” relationships.’ ​Canadian Journal of Education​, 29(1): 307–328.

Surveys and questionnaires

Simsek, Z. and Veiga, J.F. (2001) ‘A primer on Internet organizational surveys.’ Organizational Research Methods, 4(3): 218-235.

Yun, G.W. and Trumbo, C.W. (2000) ‘Comparative response to a survey executed by post, e-mail, & web form.’ Journal of Computer-Mediated Communication, 6(1): https://doi.org/10.1111/j.1083-6101.2000.tb00112.x

Ethics guidance

ASA Ethical Guidelines (2011) ​Ethical Guidelines (PDF): https://www.theasa.org/downloads/ASA%20ethics%20guidelines%202011.pdf

American Anthropological Association (2009) ​Code of ethics of the American Anthropological Association.​ Washington D.C.: American Anthropological Association. Available at: http://s3.amazonaws.com/rdcms-aaa/files/production/public/FileDownloads/pdfs/issues/policy-a dvocacy/upload/AAA-Ethics-Code-2009.pdf

Association of Internet Researchers (2019) Internet Research: Ethical Guidelines 3.0 Association of Internet Researchers: https://aoir.org/reports/ethics3.pdf

Association of Internet Researchers (2012) Ethical Decision-Making and Internet Research: Recommendations from the AoIR Ethics Working Committee (Version 2.0): https://aoir.org/reports/ethics2.pdf

British Psychological Society (2017) Ethics Guidelines for Internet-Mediated Research 2017: https://www.bps.org.uk/news-and-policy/ethics-guidelines-internet-mediated-research-2017

British Sociological Association (date unknown). Ethics Guidelines and Collated Resources for Digital Research: Statement of Ethical Practice Annexe: https://www.britsoc.co.uk/media/24309/bsa_statement_of_ethical_practice_annexe.pdf

Markham, A. and Buchanan, E. (2012) ​Ethical Decision-Making and Internet Research: Recommendations from the AoIR Ethics Working Committee Report (Version 2.0).​ Available at: https://aoir.org/reports/ethics2.pdf

Markham, A.N. (2012) ‘Fabrication as ethical practice: Qualitative inquiry in ambiguous internet contexts.’ Information, Communication and Society, 15(3): 334-353. http://dx.doi.org/10.1080/1369118X.2011.641993

Markham, A., Tiidenberg, K. and Herman, A. (2018) ‘Ethics as methods: Doing ethics in the era of big data research – Introduction.’ Social Media + Society, 4(2): iFirst. https://doi.org/10.1177/2056305118784502

Sveningsson E.M. (2009) ‘How do various notions of privacy influence decisions in qualitative internet research?’ In: A. Markham and N. Baym (eds) Internet Inquiry: Dialogue among Researchers, 69-87. Thousand Oaks: Sage.

Tiidenberg, K. (2018) ‘Ethics in digital research​’.​ In: U. Flick (ed.) Handbook of Qualitative Data Collection, Chapter 30. London: Sage.

Tiidenberg K. (2018) ‘Research ethics, vulnerability, and trust on the internet.’ In: J. Hunsinger, L. Klastrup and M. Allen (eds) Second International Handbook of Internet Research. Dordrecht: Springer. Available at: https://doi.org/10.1007/978-94-024-1202-4_55-1

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