The group absolutely loved this training day. It was full of content and practical exercises that all characters in the room got involved in with some passion. It was really good to see that 15 brains were switched on and coming up with new ideas for undertaking research in [our organisation]. Karen was so lovely – brilliant at delivery, a very open session with a good format and room for questions. She talked a lot about her practical experience in using the methodology and real-life barriers that we may face as an organisation.

Organiser and participant – Ethnographic and Observational Methods training course